PKG / 01START HERE
AI Operations
Consultation
You need to decide where AI belongs in your operation.
A review and recommendation before committing to development.
Explore the ConsultationFOUR WAYS
IN.
Match the package to the work you need done. If the right route is unclear, describe your project and we will recommend where to begin.
AI Operations
PKG / 02THE FRONT DOOR
The Digital
Front Desk
Customer enquiries and follow-up are scattered.
The journey from your website and enquiry channels to your team.
Explore the Front DeskPKG / 03CORE SYSTEMS
Operations
Platform
Daily work depends on spreadsheets and manual handoffs.
A connected internal workflow with clear status and responsibility.
Explore the PlatformPKG / 04FULLY BESPOKE
Custom
Build
Your product needs capabilities existing tools cannot provide.
A bespoke web or mobile application, delivered in phases.
Explore a Custom BuildNo package carries a published price. After discovery, we define the final scope, timeline and investment in the proposal. Features shown are examples, not a fixed inclusion list.
BEFORE WE BEGINSCOPE / OWNERSHIP
CLEAR FROM
THE START.
01How your proposal is built
We never quote a final build price before understanding the scope and the delivery risk. A number invented on a first call is a number one of us will regret. Four steps stand between the first conversation and a figure we can hold to.
Fit & discovery call
We understand the problem, the outcome you want, the urgency, the stakeholders, the current systems and the realistic budget. If we are not the right fit, we say so on this call.
Solution research
We identify the likely approach, its dependencies, its risks and the questions that still need answers, before promising anything.
Commercial proposal
Recommended scope, exclusions, assumptions, milestones, timeline, payment schedule and the final price. What is not included is written down with the same care as what is.
Paid consultation when necessary
If the business or workflow is too complex to scope responsibly from discovery alone, we propose the AI Operations Consultation before the build, so the price you sign is grounded in evidence, not optimism.
02What you own and what we hand over
These are the defaults for every engagement. A signed proposal or Client Agreement may change them, only by stating the exception explicitly.
You own what we build for you
After full payment, you own the deliverables and source code created uniquely for your business, to the extent specified in the proposal or Client Agreement. You receive your data, administrator access, agreed repository access, credentials and the documentation needed to operate the system.
We keep our tools
Monolit Labs retains ownership of its pre-existing and reusable tools, templates, frameworks, methods and know-how. We may reuse those general assets; your confidential data, branding and private business information are never reused.
Third-party services stay third-party
Hosting, APIs, AI providers, communication platforms and open-source components remain governed by their own terms, licences and fees. Material dependencies are disclosed, never denied, and production accounts are established in your name where practical.
The consultation findings are yours
For the AI Operations Consultation, you own the delivered findings and recommendations after full payment. The underlying methodology, templates and software remain ours.
PACKAGE FAQSALL FREQUENTLY ASKED QUESTIONS
BEFORE
YOU BEGIN.
A few answers to help you choose your starting point.
Q.01Can we skip the consultation and go straight to a build?
Yes. When the work can be scoped responsibly from discovery, we go straight to a proposal. The consultation exists for when the right move is not yet clear, especially whether and where AI belongs in the operation. We tell you which case you are in on the first call.
Q.02What happens after the consultation?
You keep the findings and the recommended order of action, whoever you build with. When the recommendation is a build, the consultation's findings become the build's scope, so nothing is paid for twice. And if AI is not the right answer, we say so and the engagement ends there.
Q.03Where does AI fit in these packages?
Where it earns its place: assistants, document workflows, retrieval, decision support. Where simpler software is the better answer, we build the simpler software. AI is a capability inside a system, never the reason to build one.
LET'S FIND THE RIGHT FITNOT SURE
NOT SURE
WHICH PACKAGE
FITS?
Start with a free 30-minute discovery call. Tell us what needs to work better and we'll help you find the right next step. You do not need to choose a package first.